Policies

Shipping

Due to the Covid-19 pandemic, we are currently experiencing shipping delays and orders may arrive a little later than normal. Sorry for the inconvenience. 

 ALLOW 7-10 BUSINESS DAYS FOR U.S DOMESTIC ORDERS.
ALLOW 10-21 BUSINESS DAYS FOR INTERNATIONAL ORDERS.
YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING INFO ONCE YOUR ORDER HAS SHIPPED. 

We offer FLAT RATE U.S SHIPPING OF $4.99 and FREE SHIPPING ON ALL U.S ORDERS OVER $99 for all U.S Domestic orders.

Due to Covid-19, we are currently only shipping withing the Continental USA.

All domestic U.S orders are shipped via USPS Ground or UPS.

Allow up to 3 Business Days for order processing and payment verification, and an additional 5-7 Business Days for delivery. Majority of domestic orders sent throughout California arrive in 2-3 days.

At this moment we don’t offer Expedited Shipping.

Returns & Exchanges

OUR GOAL IS FOR YOU TO BE 100% SATISFIED WITH YOUR PURCHASE FROM GREENSBRAND.COM. IF FOR ANY REASON YOU ARE NOT SATISFIED WE WOULD BE HAPPY TO DO AN EXCHANGE OR RETURN FOR YOU.

To return an item(s) for a refund just return the item(s) WITHIN 15 DAYS OF RECEIVING THE SHIPMENT, with a copy of your original receipt.

Item(s) being returned must be in new, unused condition with original tags still attached.

PLEASE CONTACT US PRIOR TO RETURNING THE ITEM AND WE WILL PROVIDE YOU A RETURN ADDRESS.

** KUKUI BEADS NECKLACE ARE FINAL SALE DUE TO THEIR UNIQUE NATURE. AS NO TWO ARE ALIKE.

** ITEMS PURCHASED ON SALE CAN NOT BE RETURNED FOR A REFUND.

 

A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges.

If you purchased an item(s) from Greensbrand.com and want to exchange it for a different color, size or style, you can do so by returning the item(s), WITHIN 15 DAYS OF RECEIVING THE SHIPMENT, with a copy of your original receipt and written description of the items you’d like.

Item(s) being returned or exchanged must be in new, unused condition with original tags still attached.

PLEASE CONTACT US PRIOR TO RETURNING THE ITEM TO CHECK AVAILABILITY and RETURN ADDRESS.

** KUKUI BEADS NECKLACE ARE FINAL SALE DUE TO THEIR UNIQUE NATURE. AS NO TWO ARE ALIKE.

 

We will ship the new item(s) to the original ship to address at no extra charge. All exchanges are dependent on current stock.

Check availability on Greensbrand.com or by emailing us at buds@greensbrand.com  / INTERNATIONAL CUSTOMERS ALSO PLEASE EMAIL buds@greensbrand.com

Product Availability

From time to time there may be information on Greensbrand.com online site that contains inaccuracies in regards to availability. We reserve the right to correct or change any prices, errors, inaccuracies or omissions, and to change or update information without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.

If you have any questions regarding restocks or product availability, please feel free to reach us via email at:  buds@greensbrand.com

Contact

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